What information do we collect?
USA IT CERTIFICATIONS collects personal information and financial information as a result of your interactions with us while signing up for Webinar/ Certification training, Audit learning, Audit delivery and other related course. We may collect information such as
1. Name
2. Contact number
3. Email address
4. Location
5. Work information
Some of the information may be automatically collected such as IP addresses, browser, and device information.
We at USA IT CERTIFICATIONS only collect the information as a necessity to maintain the operation of our training delivery and audit delivery services and we do not acquire any information to personally identify you. We respect your privacy hence; we always provide opt Out option to all users.
How do we use your information?
We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for the purposes of training deliver and other service as mentioned above in reliance on our legitimate business interests, in order to enter into or perform a contract with you for training and audit delivery, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
1. In order to create you user login credentials and logon process. If you decide to link your social media account with us and to a third-party (such as your Insta, Google LinkedIn or\ Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract and smooth training delivery and granting the access to study materials for your benefits.
2. To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information to send the information about awareness session, webinars or upcoming courses/services from us for our marketing
purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time at your convenience.
3. Our organization may use your personal information to send you product, service, and new training course related information and/or information about changes to our terms, conditions, and policies.
4. Fulfil and manage your orders like IT Training/ Webinars/ Certification and audit learning or audit delivery. We may use your information to fulfil and manage your orders, payments, returns, and exchanges etc.
5. In order to deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness and smooth training and audit learning course/ services delivery.
6. Request Feedback. We may use your information to request feedback and to contact you
about your use of our Services.
7. To manage user credentials to access courses in future. We may use your information for the to keep these credentials active and in working conditions so that you can enjoy uninterrupted learning.
8. To deliver services that you chose to register; we may use your information to provide you with the requested service/course materials etc.
9. Query and Support: To respond to user, students, vendors inquiries and to offer support; we may use your information to respond to your inquiries and solve any potential issues you might have while using the training/audit/ certification training courses for which you have registered/ enquired.
10. Business Justification. We may use your information for other operational purposes, such as deep dive through data analysis, identifying interest in training, audit course and other services that USA IT CERTIFICATIONS offer, determining the effectiveness of our promotional campaigns related to webinar, upcoming courses, audit delivery, audit learning and upcoming courses and service. Evaluating and improving our Educational and audit services, products, marketing, and users experience.
We will not use PII data without your consent. You can always opt-out for any subscribed services
What Are Cookies?
Cookies are small files stored on your device to remember preferences and track interactions In absence of cookies, using the website would not be of good experience. We use them to support your activities on our website and deliver good browsing experience without disturbance. For example, your session log helps you, not to login again over again.
Collected cookies help us to understand your choice towards our training and audit service preferences and based on previous or current activity on our website (the pages you have visited), your language and country, your preference for any particular Cyber Security related course, audit services etc that enables us to provide you a better learning experience. improved services. Cookies can also be used to compile aggregate data about traffic on our website and interactions around any training, audit services etc. so that we can offer a better user experience and make your learning smoothe.
Your Choices
1. Accept/Reject via our cookie banner.
2. Browser settings: Most browsers let you block cookies (may limit site features).
Refund and Course Change Policy
The amount of refunds will be shared through the original mode of payment only, after careful consideration of the terms and conditions applied to the chosen training/audit course by the company or participants.
1.If a participant/company has signed up in any training/audit course that has been withdrawn by USA IT CERTIFICATIONS, he/she will get the amount of 100% refund or participant/company can decide to opt for another training/audit service of similar cost value; if the same is available during the course of discussion.
2. If the participant is unable to attend the training due to any unavoidable reasons and inform the training department in writing at info@usaitcertifications.com withing 10 working days before the batch starts, a 100% refund will be initiated.
3. If the participant requests cancellation after commencement of the training course (after training start date), there is no refund of fees applicable.
4. In all cases, refunds will be made through the original mode of payment only, after consideration of the terms and conditions applicable to the chosen training course/audit/VAPT services.
5. Corporate Only: If the organization has paid partial amount for any audit, VAPT services or corporate training; and trainer or auditor from USA IT CERTIFICATION has already completed one day of training/audit service etc, 30 percent deduction will be initiated by USA ITCERTIFICATIONS from full amount agreed for complete audit or corporate training services;
excluding the travel/stay charges of auditor/ trainer as applicable.