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job oriented courses
Globally
Recognized Certification
Master IT Service Management with Our ITIL Certification Training
Information Technology Infrastructure Library (ITIL) training is a structured and comprehensive program meticulously designed to help both individuals and organizations enhance their IT service management (ITSM) practices. ITIL provides a set of best practices for delivering efficient, high-quality IT services that align with business needs, helping organizations maximize value from their IT investments. Whether you’re an individual looking to advance your career in IT management or an organization striving to improve service delivery, ITIL training offers the knowledge and skills necessary to streamline processes, enhance operational efficiency, and drive business success.
Course Features
- 20 Hrs practical learning
- Audit Learning
- Certified Trainers
What is ITIL ?
Information Technology Infrastructure Library (ITIL) is a globally recognized framework for IT service management (ITSM) that provides best practices for aligning IT services with the needs of a business. It helps organizations deliver effective, efficient, and high-quality IT services, ensuring that technology supports business goals and customer needs.By implementing ITIL practices, organizations can achieve a better balance between IT investments and business needs, resulting in higher operational efficiency, reduced costs, and improved service delivery.
Key areas Covered Covered
Service Strategy
Service Design
Service Transition
Service Operation
Content Covered Covered
- Service Management as a Practice
- Understanding Service Strategy
- Service Strategy Processes
- Understanding Service Design
- Service Level Management
- Availability Management
- Information Security Management
- Supplier Management/VM
- Capacity Management
- IT Service Continuity Management
- Understanding Service Transition and the Change Management Processes
- Change Management
- Service Transition Processes
- Knowledge Management
Knowledge of ITIL
Who Can Do ITIL
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Students Testimonials Stories Success
The Student Testimonials section for our IT Certification training company features heartfelt feedback and experiences from our satisfied students. These highlights the exceptional quality of our training programs and the positive impact they have had on our students’ careers.